CUSTOMER SERVICE

Do any of these sound familiar?

Feeling tied to a barrel with a vendor!

Not treated with respect!

Quotes always late!

Parts completed late!

Always given excuses!

Problems with billing!

Emails not returned!

Given the run around!

Have the feeling that the person on the phone doesn’t really care about your problem!

Parts not machined/mfg. to your print specifications!

Quoted one price, then increased shortly after!

Messages not returned promptly, if at all!

Forced to leave a voice message after spending numerous minutes listening to voice mail prompts!

Continental will always strive to give you the best service possible! We treat you the same way we like to be treated! Our customers are very important to us. Without you we would not exist. Customer service in today’s market place seems to be a lost art as it has moved toward automation and an “un attended” format. We give you the option of how to inquire with our company: phone, message, fax, email, or in person. If you need to leave a message we will strive to respond the same day.

CONTINENTAL BELIEVES THAT THE CUSTOMER IS ALWAYS

OUR NUMBER ONE PRIORITY!!!